SHIPPING TERMS AND COSTS
Shipping terms depend on the destination and the time when the order is acquired: estimated shipping timeframes can range from 5 to 7 business days after the item has shipped.
We currently do NOT ship to UK and overseas territories from France (Guadalupe; Guayane Francais; Martinique; La Réunion; Mayotte; St Pierre et Michelon; Antartic Lands; Walish and Futuna; French Polinesya; New Caledonia) and Spain (Canary Islands and Autonomous cities) as well as to UK Channel Islands and Gibraltar
Goods shall be shipped through a courier. Upon receipt of the goods, please verify that the package is undamaged. Any disputes concerning delivery or damaged packaging shall be raised to the carrier immediately, otherwise the goods are deemed properly delivered.
Vibram is unable to ship orders to PO boxes and APO addresses.
If the customer is not available to take delivery of their parcel, the carrier will leave a delivery notice and will try again the day after. In case you are not available the day after, you will be able to contact the carrier.
In case you don’t contact the carrier within 10 days from the first attempted date, the carrier will return the parcel to Vibram S.p.A.. The contract will be cancelled and Vibram S.p.A. will have the right to charge the full amount paid by the customer as a penalty.
Shipping costs are automatically calculated based on the geographical destination of the goods.